Services and FAQs

Lambaire FAQs

Browse our availible item catalouges. Items on backorder are waitlist only. All evening dresses and bags are custom, and are waitlist only.

To order a custom evening dress or bag, join the waitlist by applying under the listed item.

Once you have been selected, you will receive a confirmation email from Lambaire customer service to begin the design and fitting process.

Once an order has been designed and placed, a non-refundable fee is required to begin the creation process.

Extenuating circumstances may be eligible for a partial or full refund upon review. Lambaire reserves the right to deny a refund.

Up until the design and fitting process is underway, cancelation is possible.

PAYMENT METHODS

CREDIT CARDS: VISA, AMERICAN EXPRESS, DISCOVER

ALTERNATE PAYMENT METHODS

APPLE PAY, PAYPAL

The amount will be charged in full after order has been delivered

RETURN A PRODUCT

A PRODUCT IS ELIGIBLE FOR RETURN WITHIN 17 DAYS OF DELIVERY

1. FILL OUT THE RETURN/EXCHANGE FORM BY CLICKING ON THE "RETURN ORDER" LINK AT THE BOTTOM OF THE PAGE.

3. ONCE YOUR CASE HAS BEEN REVIEWED AND ACCEPTED, CUSTOMER SERVICE WILL CONTACT YOU WITH THE FEDEX LABEL FOR RETURN.

2. AFTER THE FORM IS FILLED OUT AND ACCEPTED, ORDER RETURN IS POSSIBLE WITHIN 10 DAYS.

A PRODUCT IS ELIGIBLE FOR RETURN IF IT IS UNWORN, UNDAMAGED, OR UNOPENED.

SPECIAL CASES PLEASE CONTACT CUSTOMER SERVICE

CANCEL AN ORDER

Please reach out to customer service; we will review your case and get back to you

MODIFYING AN ORDER

It is not always possible to modify an order, please contact customer service and we will review your case

LAMBAIRE WELCOMES YOU

FOR CUSTOMER SERVICE AN PROVISIONS PLEASE CONTACT US MONDAY THROUGH FRIDAY 3:00 PM TO 9:00 PM EST AND SATURDAY FROM 7:00 AM TO 10:00 PM

CUSTOMER SERVICE

SHIPPING AND RETURNS

ORDER UPDATES